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Your privacy is important to us. All packages are labeled discreetly with no reference to Trystology or what might be inside. We also strive to get you the best delivery method and price possible. If you have any special shipping instructions or are concerned about shipping costs and would like to have an accurate quote based upon your order, please contact us. We're happy to help!
In the event the actual shipping costs on an order are lower than expected, we will refund any excess in shipping cost over $2.00.
Please note that weather may affect on-time delivery. We will provide you with the information you need to track your delivery status directly with FedEx, UPS Or USPS.
Orders received by noon (Pacific Time), Monday through Friday, will be processed that day. Orders received after noon (Pacific Time) may be processed on the following business day. Shipping times should be calculated from the time you receive shipment notification. In the event we are out of stock on any item you order, we will contact you promptly to discuss a solution.
Shipping Method (USA)
The following USPS Priority Mail rates apply to all domestic USPS orders under $75.00:
Shipments within The U.S.A.- $8.95 (up to 20 lbs.) 2-5 business days (Delivery to APO's and FPO's can take up to ten days, or more in some cases.)
FEDEX (FedEx Standard Overnight orders to Alaska and Hawaii are not guaranteed to arrive according to the schedule below.)
When items will arrive:
Standard Ground 5-7 business days, excluding holidays.
2nd Day Air Arrives in two business days when ordered before noon PT, Monday-Friday, excluding holidays.
Standard Overnight Arrives next business day when ordered before noon PT, Monday-Friday, excluding holidays.
Priority Overnight Arrives next business day before 5pm when ordered before noon PT, Monday-Friday, excluding holidays.
First Overnight Arrives before 10am next business day when ordered before noon PT. Monday-Friday, excluding holidays.
We Recycle! In some cases, your order may arrive in a previously used box. We feel it is our responsibility to be environmentally responsible by recycling all packaging materials. We encourage you to do the same.